Drive customer conversion with Mazooma’s verified bank payment solutions.

Our patented risk management technology uses online banking to qualify customers at checkout and process payments for ecommerce merchants. Designed for conversion and optimized for mobile, tablet and desktop transactions, your payments are in good hands with Mazooma on the cashier.

What is Mazooma?

How it works

Mazooma’s products have been designed to maximize customer conversion. They all feature a real-time, intuitive, straight-through payment process with three basic steps:

Step 1
Step 2
Step 3

Our solutions

Each of Mazooma’s payment solutions utilizes our patented, proprietary risk management software in real time before leveraging different fund clearing channels to process transactions. As such, all of our solutions include:

Mazooma Online Banking Transfers

Our solutions

Mazooma launched its flagship Online Banking Transfer (OBT) product in 2009, transforming the technology that consumers were already using to pay household bills into a real-time payment solution for ecommerce.

Mazooma OBT performs all the steps a consumer would typically take in order to pay a bill through online banking, including registering a payee and entering the transaction amount. Consumers simply need to enter their online banking login credentials, select which account they wish to use to complete the payment and click approve. Widespread consumer acceptance and adoption of online banking means that even first-time users are comfortable using the solution. They can enter their login credentials without having to open their wallets and are able to answer any multi-factor authentication questions posed by their bank. Support for the largest banks in the U.S. and the streamlined payment experience are further contributing factors to the solution’s high conversion rate.

Merchants value the “straight-through” design of our OBT product as their customers do not need to leave the transaction session to fund a wallet or pre-register for an account. Merchants also receive notification of payment success at the time of the transaction, allowing them to process orders immediately.

Verified ACH

Our solutions

Verified ACH is a high-converting customer acquisition and retention tool that enables consumers to pay merchants directly from their bank account by providing the information found at the bottom of their checks. Mazooma confirms this information directly with the consumer’s bank in real time and gives merchants instant notification of available funds before submitting the transaction through ACH for clearing.

Our Verified ACH product was designed to address inherent issues with traditional ACH, specifically its inability to verify bank account ownership, balance and account status in real time. Because traditional ACH solutions cannot tie a customer’s identity to a bank account, they wrongfully prevent legitimate transactions from occurring (false-positives) in an effort to mitigate risk. Verified ACH minimizes these false-positives, helping merchants to accept more payments by reducing friction and significantly decreasing uncleared payments that arise from common errors such as incorrect banking information, closed account or non-sufficient funds (NSF). This ultimately leads to an increase in transaction volume, average transaction value and overall customer conversion. And because NSF payments are rejected in real time as opposed to 3-5 days later, merchants avoid the cost and customer service issues associated with delayed balance confirmation.

In addition to NSFs, Mazooma’s ACH solution eradicates over 90% of the 25+ error codes that are present with standard ACH, and return rates are a fraction of those experienced with the traditional solutions.

Mazooma Verification

Our solutions

Mazooma Verification provides stand-alone access to Mazooma’s patented risk management software for customer authentication outside of a payment transaction. The solution’s ability to confirm bank account ownership and balance in real time helps merchants to strengthen their Know Your Customer (KYC) protocols.

Mazooma Verification is a valuable risk management tool that can be leveraged in a variety of different scenarios. The solution can assist international remittance companies with verifying sender and recipient data prior to sending a payment. Merchants that receive a high volume of physical checks can use Mazooma Verification to reduce NSFs and other returns by confirming account ownership and balance before accepting the checks. Our solution could also be appended to other payment methods that do not have the capability to confirm consumer banking data at the time of the transaction.

About us

About us

Since launching its OBT solution in 2009, Mazooma’s online banking verification technology has been used by millions of consumers and has been granted multiple U.S. patents. Whether branded or white-label, Mazooma is found on the checkouts of many of the largest merchants in the U.S. If you have used online banking to make a purchase, you have used Mazooma without even realizing it.

Mazooma’s talented team brings decades of expertise in risk management and payment processing and have a keen focus on developing innovative payment solutions that combine the security and comfort of online banking with the convenience and speed of a simple checkout process. We currently have offices in Las Vegas, Miami and Toronto.

Contact us

Contact us

If you are interested in adding Mazooma to your site, please contact merchants@mazooma.com.

All other inquiries can be sent to info@mazooma.com.

Merchant FAQs

Merchant FAQs

What is Mazooma?
Mazooma is a patented, proprietary technology that leverages online banking to verify customer data and confirm bank account ownership and balance before processing payments for online merchants.
Who is Mazooma for?
Mazooma is designed for online merchants operating in the United States. To use Mazooma, customers must be 18+ and have a U.S. bank account set up with online banking.
Will customers use it?
Yes. Online banking has been commercially proven with widespread consumer acceptance for more than a decade, and since launching its OBT product in 2009, millions of customers have used Mazooma’s technology to make online payments.
Which banks does Mazooma support?
Mazooma supports every financial institution in the U.S.
What currencies does Mazooma support?
Mazooma currently supports USD transactions.
How easy is it to offer Mazooma at checkout?
Merchants complete a lightweight, straightforward integration. If offering one of our branded solutions, we provide logos, instructional copy, etc. for the merchant’s website and cashier. If offering a white-label version of one of our solutions, we provide best practices for presentation and positioning of the solution in order to optimize customer conversion.
What does ‘white-label’ mean?
All of Mazooma’s solutions are available as ‘white-label’, which means that the merchant is able to actively and fully manage the customer experience and transaction process. In these scenarios, Mazooma’s system acts as an extension of a merchant’s own system, with customized banners, colors, fonts, etc. to match the merchant’s branding.
What are the fees for offering Mazooma at checkout?
Mazooma’s solutions are competitively priced as compared to credit cards. We also offer special micropayment pricing for transactions under $20 USD. Mazooma does not charge consumers any fees for using our services.
Can Mazooma process refunds?
Yes, merchants simply submit a refund file to Mazooma.
Will customers need to have a Mazooma account?
Customers never need to pre-register for a Mazooma account or complete an offline or out-of-session process to complete a transaction. A Mazooma account can be created during a transaction with one of our branded solutions, and is not required for a white-label transaction.
Do customers need to download an app to make payments with Mazooma on mobile?
No. All of our solutions have a responsive screen design so customers will automatically see optimized payment pages on whatever device they are using–desktop, tablet or mobile.
Does Mazooma keep customers’ banking credentials?
No, Mazooma does not store or share any customer banking info. Login IDs and passwords are encrypted and stay securely between consumers and their bank, and must be entered during each Mazooma transaction. Customers may also be required to answer a multi-factor authentication question if invoked by their bank.
With our Verified ACH white label product, merchants often save customers’ banking info (ABA/Routing # and/or bank account number) in order to reduce inputs and increase conversion in subsequent transactions.
How are customer spending limits calculated?
Because of our ability to confirm consumer balances, Mazooma is able to offer high transaction limits. Our automated limits are based on a 7-day rolling time period as opposed to calendar weeks or months, and are experiential, which means they are raised with a history of positive payment behavior. The limits apply to bank accounts, not consumers, and a single bank account may be shared across multiple consumers. Mazooma’s system will automatically block bank accounts for negative transaction activity.
Are credit reports checked when a consumer uses Mazooma?
No, consumer credit reports are not checked. Mazooma does, however, have the configurable ability to hit credit bureaus for ID and address verification. We also have an extensive negative database built from years of high volume processing.